Products by Audrey
 


More than words, it's nonverbal cues that have the power to improve-or impair-our interactions with the opposite sex at home and in the workplace. In fact, 90% of communication is conveyed through unspoken behaviors-including gestures, facial expressions, eye contact, and proximity. You Don't Say is the first book to explore the misunderstandings that often arise between the sexes due to nonverbal communication-and to show readers how to say what they mean and get what they want.

YOU DON'T SAY: NAVIGATING NONVERBAL COMMUNICATION BETWEEN THE SEXES

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Now in 6 Languages!

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"He Speaks, She Speaks: What Different Things They Say"
This program explores how the sexes communicate. Although there are many individual differences in communication style, research has uncovered some interesting trends in differences between the sexes. Specifically, differences in listening, nonverbal and verbal communication will be identified. Suggestions for improving communication between the sexes will be offered.

  • What drives the way men and women communicate?
  • It’s not what you say but how you say it: men, women and nonverbals
  • How come no one takes me seriously? How women communicate verbally with men
  • How to capture the best of both worlds with ‘gender flexing”
  • Why women think men don’t listen
  • What are the steps for improving communication between the sexes?

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  "The Art of Conscious Communication:
A Talent for a Technical Age"
You cannot not communicate; everything you say and do sends a message. Today’s technology such as email, voicemail and the Internet has made communication faster and more accessible. Telecommunication is a misnomer; we’ve lost the human moment. Additionally, most of operate on automatic even in our face-to-face communication. This CD brings communication into consciousness and supplies tools to help you send the message you want.
  • Communication is our link to the world
  • Moving into consciousness; from automatic to awareness
  • Empathy is communication; communication is empathy
  • The finely tuned ear; dynamic listening
  • The unspoken message: what you don’t say means a lot
  • Eliminating toxic communication

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  “Victors without Victims:
Managing Conflict for a Positive Outcome”
Conflict is inevitable. Anger, blame, grudges are not. Conflict is normal and occurs in every arena of life. We can’t avoid conflict, but the way we deal with it will determine whether it is a destructive or constructive force. Guidelines and techniques for opening the lines of communication, boosting morale and fostering teamwork in conflict situations will be offered.
  • What is conflict and why does it feel so bad?
  • Anger is life affirming: it calls for change
  • Power as the center of conflict
    Nip it in the bud: How to recognize and resolve potential conflict before it escalates
  • How to make your adversary your ally
  • What steps to take when the other person does not want to solve the problem
  • Avoiding conflict can make you sick!

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  "Ouch! That Hurts: Dealing with Difficult People"
You may call them “inhuman resources.” They are difficult people. They are sneaky, backstabbing, sulking, sarcastic or indifferent. Dealing with them is a challenge and often leads to feelings of hopelessness and frustration. This presentation will identify tactics for disarming games and contentious tactics including manipulation, blame, sabotage and bullying will be emphasized.
  • What is the payoff for being difficult?
  • Aiding and abetting: contributing to the success of the difficult person
  • Assertive persistence: disarming games
  • Standing your ground
  • Moving through unfinished business

 

"Men, Women and Work Video Series"

  • Listening Between the Lines
  • Unspoken Messages

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